For the 175th episode of the Healthcare IT Today Podcast, I am joined not only by our usual co-host, Colin Hung, but also by Brittany Quemby to discuss the digital front door experience and Epic UGM! We kick this episode off with Brittany sharing a recent experience she had in the ER for a personal look at the digital front door experience. We also analyze whether there was any automation during her ER stay. Next, we share what digital front door tech we wish our providers had. 

Epic’s annual UGM conference ended a couple of weeks ago, and thankfully, I was able to attend. I share my experience being at the conference, as well as what the big takeaway from a digital front door perspective was. Lastly, we conclude this episode by discussing our thoughts on Epic’s announcement for a single sign-on for patients into MyChart (See also our interview with Epic about MyChart), allowing you to log in with the same credentials no matter which provider you go to.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

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The 174th episode of the Healthcare IT Today Podcast is sponsored by Swaay.Health, be sure to join us at the Swaay.Health LIVE marketing conference April 29-May 1, 2026, in Foxborough, MA (Just outside Boston). This time, we are discussing the CMS tech company pledge! We kick this episode off by sharing our initial reactions to the CMS Pledge tech companies have made. Then we take a look at the companies that have made the pledge to see which companies we think are going to have the most impact. Next, we theorize what the impact of the pledge will be. Lastly, we conclude this episode by debating whether or not we think pledges work or if CMS should be taking a different approach.

Thank you again to this episode’s sponsor, Swaay.Health! Our Swaay.Health LIVE 2026 event will be happening April 29-May 1, 2026 in Foxborough, MA (Just outside Boston). Learn more about the event here: live.swaay.health.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Swaay.Health is a proud sponsor of Healthcare Scene.

Listen to Our Latest Episodes:

For the 173rd episode of the Healthcare IT Today Podcast, I am joined by special guest host Brian Eastwood to talk about the next chapter of telehealth! We kick this episode off by discussing the current state of telehealth. Next, we take a look at the surge of telehealth usage during COVID and try to figure out why it didn’t last. Then we debate what is needed to make telehealth’s future bright. Finally, we conclude this episode by sharing our predictions for the future of telehealth.

Be sure to check out Brian Eastwood’s eBook “Telehealth’s Next Chapter: A Tale of Volume and Value”.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes:

The 172nd episode of the Healthcare IT Today Podcast is sponsored by Swaay.Health, and this time we’re talking about health IT conferences! We kick this episode off by analyzing the attendance of health IT conferences to see if the mix of attendees and exhibitors has changed significantly since COVID. Then we debate on whether or not health IT conferences are still worth it. Next, we discuss how IT leaders can maximize the value of being at a conference. Lastly, we conclude this episode by sharing how we think vendors should be approaching health IT conferences differently.

Thank you to our sister publication Swaay.Health for sponsoring this episode! We are happy to announce that our Swaay.Health LIVE 2026 event will be happening April 29-May 1, 2026, in Foxborough, MA (Just outside Boston). Head to live.swaay.health to learn more about our premiere conference for healthcare marketing and communications professionals.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Swaay.Health is a proud sponsor of Healthcare Scene.

Listen to Our Latest Episodes:

There are so many incredible technologies in the health IT space, and it seems as though we are getting more every day. So, for the 171st episode of the Healthcare IT Today Podcast, we are drafting health IT technologies! Colin and I go back and forth drafting health IT technologies that are our favorites, that we think are the most inventive, that we think will make the most impact, etc.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes:

For the 170th episode of the Healthcare IT Today Podcast, we are doing another round of Buy or Sell! For these episodes, we select a health IT category and then write down a list of topics and talking points in that category. We then use that list to debate each other on whether we believe it will happen, meaning we ‘buy’ it, or whether we don’t believe that the topic will happen, meaning we ‘sell’ it. The category chosen for this episode is: Medical AI Assistants!

Here’s a preview of the topics we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes:

For the 169th episode of the Healthcare IT Today Podcast, we are joined by Rishi Nayyar, Co-Founder and CEO at PocketHealth, to talk about radiology image sharing! Today’s episode is sponsored by PocketHealth, whose suite of radiology solutions help enable a more modern, connected experience that keeps patient care on track. We kick this episode off by discussing the impact a healthcare organization’s approach to sharing radiology images has on their reputation. Then we walk through different approaches to image sharing to see which ones work and which ones are myths. Next, we check in on our patients to see the impact of having access to their images, as well as discuss what’s being done to make it more meaningful. We conclude this episode by debating what else can be done to make sure patients are acting on the results and incidental findings from their images.

Thank you to our sponsor, PocketHealth! If you’re still relying on CDs, faxes, or VPNs to share imaging, PocketHealth makes it easy to move beyond that, with seamless image exchange that works across networks, no logins or delays. But image sharing is just the start. PocketHealth also engages patients with AI-powered tools that highlight key images, explain clinical terms, and surface follow-up recommendations in one interactive experience. It’s a smarter way to reduce leakage, improve patient and physician satisfaction and keep care on track. Learn more at pockethealth.com/providers.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

PocketHealth is a proud sponsor of Healthcare Scene.

Listen to Our Latest Episodes:

For the 168th episode of the Healthcare IT Today Podcast, we are talking about CMS’ request for input on technology to improve medicine! We kick this episode off by sharing our thoughts on CMS’s ask for input on technology for Medicare beneficiaries. Next, we debate on whether or not we think they are asking the right stakeholders and if they will get stakeholder involvement. Then, we talk about the topics or areas in the CMS/ASTP/ONC RFI that stand out to us. Lastly, we conclude this episode with a discussion on some of the things Medicare could do with technology to improve it for patients.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes:

For the 167th episode of the Healthcare IT Today Podcast, we are sharing our reactions to the latest KLAS reports! We start this episode by discussing our reactions to the US Acute Care EHR Market Share Report by KLAS. Then, we take a look at the Data & Analytics Platform Report by KLAS. Next, we share what stood out to us about the Healthcare Management Consulting Report by KLAS. The last report we react to in this episode is the PACS Report by KLAS.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes:

For the 165th episode of the Healthcare IT Today Podcast, we are taking a look back at the Healthcare Marketing and Communications Conference! We kick this episode off by discussing our biggest takeaways coming out of the Swaay.Health LIVE conference. Then we narrow our focus down to the two big panels at the conference, the press panel and the customer panel, to share our key insights. Next, we talk about some of the pressures healthcare marketers, patient experience, and PR folks are currently experiencing. We then conclude this look back by debating how we think healthcare marketing and communications will thrive in the coming year.

Here’s a preview of the topics and questions we discuss in this episode:

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Listen to Our Latest Episodes: