Amanda is a Civil Mediator and Conflict Resolution Specialist. She loves sticky, seemingly unsolvable problems. She uses tools like Dispute Specific Conflict Coaching,  Online Mediation and Open Dialogue to help people have healthy conversations, set boundaries and resolve issues. When she isn't working you can find her exploring the woods of the Pacific Northwest with her kids and her dog.

In this episode, Amanda shares her tips and tools to having productive, healthy conversations when in conflict and difficult situations. She walks us through different scenarios and provides examples of what our immediate response may be during the conflict vs. what we can say instead to course-correct and engage in a more appropriate and helpful way. 

We cover the following topics:

• How unresolved conflict impacts us both physically & emotionally
• How to gauge what is worth bringing up & hashing out VS. when to walk away & let it go
• Preparing for hard conversations
• Key components of a productive conversation
• Intention VS. impact
• Tips on how to stay present & listen fully

Tune in to hear the rest of her wisdom and insight!!

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Connect with Amanda & her work:

• Website: mindfulresolution.ca
• Twitter: @mindfulconres

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Resources: 

• Listening Skills Podcast

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