Energy hardship in Australia is more widespread — and more complex — than many people realise. The latest national survey from Energy Consumers Australia shows that one in five households are either experiencing, or at risk of energy hardship, with many cutting back on heating and cooling even when they aren’t in financial stress. Ashley Bradshaw, executive manager of analysis and advocacy at ECA, discusses what’s driving this growing problem, why it affects far more than just low-income households, and what needs to change to ensure everyone can access the energy they need to live well.