Kristen Hayer in conversation with Heather Matthews, Managing Director and Head of Core Platforms at Agio talks about the tactics she has used to instill strong communication skills across her team.

Ep 96, Heather Matthews, Communication & Service in Customer Success

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The Success League Leadership Program: https://www.thesuccessleague.io/customer-success-leadership

Ep 96, Heather Matthews, Communication & Service in Customer Success

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