07.06.2015 - By David Burkus
Heidi Grant Halvorson is a social psychologist and Associate Director of the Motivation Science Center at Columbia Business School. She is the author of four bestselling books, including "Nine Things Successful People Do Differently" and her new book No One Understands You and What To Do About It." In this interview, we discuss the cognitive biases that make authentic interactions so difficult...and what to do about it.