Episode #11 – Helen Searle from ACN

In this episode of the Network Connections podcast, Helen Searle from ACN explains the benefits of working online - that allows her to operate her telecommunication business in various countries but still have quality time for personalised customer service and most specially for being the "personal assistant" of her four teenagers with the help of BNI. Watch the Video Show Highlights Some of the highlights of this episode include:Helen was originally a teacher in a university.She got four children in five years and learned about working at home  with ACN from a friend. Customers are the most important part of her successful ACN business so her aim is always to treat them well - for them to stay.She is thankful to the BNI process that trains them to be specific and be able to educate fellow members about what it is they need - may it be products or services, referrals and personal or business opportunities. Referral Round Answers Here are Helen's answers to the questions in our Referral round. Watch the interview to get the full scoop.Bread and Butter ReferralsEvery single person that everyone knows, their family, and close friends uses the services that I’ve got. Cream ReferralsSmall businesses that have multiple services so particularly businesses that have probably five or more staff that are looking to have mobile phones for all of them.Dream ReferralsDevelopers and the real estate agents in particular and the real estate agent if it was a property manager, because I can have a property manager with 700 properties on their books, and be connecting up every service for every property that they are renting out. Reach Out You can reach out and thank Helen at her independent business website, and of course meet her in person at our Thursday meetings at 10 am at the Wool Exchange Entertainment Complex in Geelong. Links helensearle.acnrep.comMobile: 0425872726 Full Transcript Click to Read Jürgen: Hi. I'm Jürgen Strauss from Innovabiz and welcome to this episode of the Network Connections podcast. Network Connections is a BNI chapter that meets every Thursday at 10 a.m. in the Wool Exchange here in Geelong, the Wool Exchange Entertainment Complex. Today, it's my privilege to have on this podcast as my guest, Helen Searle, who is a member of our chapter. Welcome, Helen.Helen: Thank you very much, Jürgen. It's great to be speaking with you today.Jürgen: Yeah. Now Helen is from ACN and holds the telecommunications category in our chapter. We're going to find all about her business and what she does to help her clients and also the rest of the chapter members in terms of business opportunities, as well as her own services.Before we learn more about that, I just want to make sure that everybody knows that they're welcome to come along and visit our chapter each Thursday. We're currently on our Christmas break, but we will start again on the 22nd of January at 10:00 every Thursday morning, and you'll be able to meet Helen as well as myself and all the other members of our chapter, all of whom are dedicated and innovative business owners dedicated not only to help one another grow their business, but also to expand and enhance the ... What am I thinking of, the reputation of all the industries that they serve.Helen, I wanted to ask a few questions just so everybody listening to the podcast can get a sense of who you are and what you represent as a person, as a business and what benefits they might be able to get from connecting with you because you're actually one of our master networkers, right?Helen: Yeah. Well, my background was originally not in this area, Jürgen. I originally was a teacher in a university … told me after I've had 4 children in 5 years, and my friend told me about ACN and I got involved in ACN. I thought, “Well, this is a great way that I could start a business, working from home, but helping a lot of people in the process.” When I heard about BNI, for me, it was an absolute no-brainer.