Send us Fan Mail

Stuck on the help desk and wondering how to stand out and move up? These 6 help desk tips come from watching the best techs I know climb the ladder — different paths, same habits. Use them to get noticed and earn your shot at the team you actually want.
What you'll learn:

How to write tickets that managers and senior teams notice
A 2-week exercise to master who supports what
How to turn one ticket into an audition for your dream team
Why attitude quietly separates who gets promoted
The right way to ask for a shadow day
How to use downtime to stack certifications

Who it's for: New help desk techs, career changers in their first IT role, and anyone tired of watching coworkers get promoted first.

⸻

🛒 My Amazon Store:
Books + gear to level up in tech:
👉 https://www.amazon.com/shop/debtfreeinitwmike

📬 The Log Files Newsletter:
Real tips to break into IT.
👉 https://thelogfiles.beehiiv.com/subscribe

⸻

#CCNA #NetworkingLabs #CiscoLabs #ITCareer #debtfreeinit 

💡 Have a question or a topic suggestion? Drop it in the comments or email me at [email protected]!

🌐 Connect with me:
📸 Instagram | 🎥 TikTok | 👍 Facebook: @DebtFreeInIT
🔗 Website: http://debtfreeinitwithmike.com

📌 If this helped you, drop a comment and let me know — and don’t forget to like, subscribe, and share this with someone trying to break into tech 💻


Support the Channel: cash.app/$DebtFreeinIT


*This video is NOT sponsored. Some product links are affiliate links which means if you buy something we'll receive a small commission


*****************************************
Listen to Debt Free in IT w/ Mike
******************************************
Apple: https://podcasts.apple.com/us/podcast...
Spotify: Debt Free In IT w/ Mike
Google: https://podcasts.google.com/feed/aHR0...
Website: www.debtfreeinitwithmike.com


For support inquires, or business inquiries, please email [email protected]

Music provided by Epidemic Sounds. Start your free trial here 

https://share.epidemicsound.com/vi35vl

Follow me on Social Media (When you add me, inbox me and say What's Up!)

IG: @debtfreeinit
TikTok: @debtfreeinit
Linkedin: Michael Bowden

Support the show