Managing is hard, but today’s guest is here to help make it easy, even for new managers. Rachel Pacheco is the Author of Bringing up the Boss and is part of the Management Faculty at the Georgetown University McDonough School of Business. Rachel joins Host Matt Benelli for a great discussion of how managers can help their teams find meaning, the importance of sharing constructive feedback, and why it’s vital to consider how you structure and framework for your team.

Takeaways:

• Leaders need to delve into what truly drives their team members in order to provide effective guidance and support. This includes understanding their motivation styles and tailoring incentives to align with these styles.
• Regular and meaningful feedback plays an invaluable role in increasing employee satisfaction, performance, and feeling of purpose in their roles. It's not just about pointing out mistakes, it’s also about constructive guidance and meaningful praise.
• Take responsibility for your own skill growth and encourage your team to do the same. If the team members lack certain skills, encourage them to seek ways to develop these skills outside of their primary responsibilities.
• Leaders should foster an environment of curiosity to enhance learning and growth within their teams. Patience and acceptance are important parts of a leader's approach.
• Sales leaders should guide their teams towards greater self-awareness and decision-making abilities through active coaching, including asking open-ended questions and encouraging self-reflection.
• Leaders should manage their reactions and work towards being more patient and understanding in various work situations. They should also focus on the development of these skills within their team.

Quote of the Show:

• “Managers and leaders have a critical responsibility and role in helping their team members find that meaning and purpose day to day.” - Rachel Pacheco

Links:

• LinkedIn: https://www.linkedin.com/in/rachel-pacheco/ 
• Website: https://rachelpacheco.com/ 
• Bringing Up The Boss: https://a.co/d/fgaNfCq 

Shoutouts:

• A Curious Mind by Brian Grazer and Charles Fishman

Ways to Tune In:

• Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A 
• Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 
• Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 
• Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 
• YouTube: https://www.youtube.com/@Coach2Scale 

CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.

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