In a world where client counselors are facing unique circumstances every day, J.J. Carter, Global COO and President, Americas at FleishmanHillard, shares how the agency is coalescing expertise to successfully guide clients through the COVID-19 crisis. From quickly applying lessons learned by colleagues in Asia, to hosting daily office hours with the firm’s experts across all relevant areas – crisis and issues management, reputation management, labor relations, employee engagement, and others -- FH is bringing clients solutions for recovery, renewal and resurgence.