In this episode, Melinda Emerson chats with Lori M. Ruffin about the role of a COO team, employee motivation, company reset strategies, and creating an innovative environment. They also discuss maintaining connections with furloughed employees, future opportunities, effective business management, and strategic cutbacks.

(0:00) Introduction and Welcome

(1:36) Role of COO team and impact of recent events

(3:04) Employee motivation and revisiting company values

(4:37) Company reset versus restart and the role of vision and mission

(6:00) Creating a welcoming environment and encouraging innovation

(9:05) Keeping connection with furloughed employees

(10:47) Future opportunities and wrap up with Lori M. Ruffin

(13:27) Motivation strategies and favorite business resources

(14:54) Effective business management and strategic cutbacks

(15:48) Wrap up and Melinda Emerson's parting thoughts

(16:12) Outro and podcast closing details