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For this episode of City Chatt, we caught up with those leading the front lines of customer service for the City of Chattanooga: Kimberly Strong, Director of the Office of Constituent Services, and Derek Frizzell, Director of 3-1-1 Operations. They talk about the strangest requests they've had in serving the public, the blurry lines between personal and professional life when you're a public servant, as well as what keeps them engaged in this challenging work for the long haul.
By City of ChattanoogaFor this episode of City Chatt, we caught up with those leading the front lines of customer service for the City of Chattanooga: Kimberly Strong, Director of the Office of Constituent Services, and Derek Frizzell, Director of 3-1-1 Operations. They talk about the strangest requests they've had in serving the public, the blurry lines between personal and professional life when you're a public servant, as well as what keeps them engaged in this challenging work for the long haul.