In this conversation, we sit down with professor, researcher, and Telecare Executive Director Bill Strom for a deeply meaningful exploration of what it truly means to listen. With stories from his life and insights from his research, Bill invites us into the heart of supportive listening as a practice that forms us, heals us, and draws us closer to each other and to God.

We talk about the kind of presence it takes to become a good listener, how listening shapes our relationships, and why becoming “small” might be the secret to hearing others well. Bill shares the impact of his work with Telecare Crisis and Caring Line, his studies on active listening, and how his journey of learning to listen has changed his life.

Topics we explore:

* Common listening habits (and how to move beyond them)

* Why face-to-face connection matters more than ever

* What Bill’s research reveals about the traits of a good listener

* How listening can be a way of healing

* The surprising ways listening transforms the listener

Resources mentioned:

* Telecare Crisis and Caring Line

* Free online workshop: Become a Better Listener

* Listen Up! half-day in-person workshop (offered each fall)

* Bill Strom’s new children’s book on communication, Professor Kipper Kidd Meets Meaning Mayhem

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