Online shopping has changed the lives of people in big cities. As consumers, we have become used to having things delivered to our doorstep. We are also used to not paying - or paying very little - for this kind of convenience. This imposes a huge challenge to companies like Hermes, one of Germany's leading logistics companies. In this episode, Martin Andresen, senior manager of strategy and innovation, explains how he is trying to improve the so-called “last mile logistics”, which is delivering a parcel to its final destination.

This podcast is an initiative from Coaeva Innovation, a creative agency in Berlin. If you want to know more about us, check out our website: www.coaeva.de