<p>On this episode of HeroTalk, the mostly weekly podcast from <a href='https://rooterhero.com/'>Rooter Hero Plumbing & Air</a>, <a href='https://www.linkedin.com/in/davidjpowers2/'>David </a>and <a href='https://www.linkedin.com/in/katherine-conchas-819700205/'>Kat </a>talk about Customer Effort, why too much is bad, and how to reduce it. Enjoy!</p>

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air, David and Kat talk about Customer Effort, why too much is bad, and how to reduce it. Enjoy!

<p>On this episode of HeroTalk, the mostly weekly podcast from <a href="https://rooterhero.com/" rel="noopener noreferrer">Rooter Hero Plumbing &amp; Air</a>, <a href="https://www.linkedin.com/in/davidjpowers2/" rel="noopener noreferrer">David </a>and <a href="https://www.linkedin.com/in/katherine-conchas-819700205/" rel="noopener noreferrer">Kat&nbsp;</a>talk about Customer Effort, why too much is bad, and how to reduce it. Enjoy!</p>

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HeroTalk 42: Reducing Effort

HeroTalk 42: Reducing Effort