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HeroTalk 69: The Four Pillars
Hey! Welcome back to HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air)!
On this episode, Kat and David sat down and recapped David's 31 Days of Halloween Challenge (where he watched a horror movie every single day of October, and he even rated a few of them), and then they talk about the 4 Pillars of a Trades Contact Center.
These pillars are:
- Customer Experience
- Booked Leads
- Field Support
- Department Culture
To reach out to HeroTalk, please email [email protected] OR reach out to Kat or David on LinkedIn, our preferred Social Media Stomping Grounds.
Rooter Hero Plumbing & Air: https://rooterhero.com/
Kat's LinkedIn: https://www.linkedin.com/in/katherine-conchas-819700205/
David's LinkedIn: https://www.linkedin.com/in/davidjpowers2/
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By Rooter HeroHey! Welcome back to HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air)!
On this episode, Kat and David sat down and recapped David's 31 Days of Halloween Challenge (where he watched a horror movie every single day of October, and he even rated a few of them), and then they talk about the 4 Pillars of a Trades Contact Center.
These pillars are:
- Customer Experience
- Booked Leads
- Field Support
- Department Culture
To reach out to HeroTalk, please email [email protected] OR reach out to Kat or David on LinkedIn, our preferred Social Media Stomping Grounds.
Rooter Hero Plumbing & Air: https://rooterhero.com/
Kat's LinkedIn: https://www.linkedin.com/in/katherine-conchas-819700205/
David's LinkedIn: https://www.linkedin.com/in/davidjpowers2/