Gordon Morales, Project Manager for National Construction, shares how during a potential tragic event, Stepping Up meant creating a plan and taking action — preparing his team to meet the challenges ahead.

Doug Bourne, General Manager TEXRail, reminds us that Getting Your Mind Right is spelled out in the Culture Playbook. Review this when needed, create a plan and work the process.

Tod Byrd Sr. Director of Commuter/Intercity Rail talks about the challenges of receiving difficult news and how deploying the R Factor Skillset (Press Pause, Get Your Mind Right, and Step Up) can assist us in responding with discipline to achieve the desired outcome.

In this episode, David Lucas, Vice President of Track/Infrastructure Maintenance, shares how making the Journey to Excellence a personal journey first can positively impact your life—and how that personal commitment ultimately shapes our collective professional journey.

Chris Comer discusses the R-Factor Mindset and what gives us the starting point to effectively leverage E+R=O. It starts with understanding we do not control events, but our response is 100% our choice. The deployment of the R-Factor mindset leads us to make disciplined decisions.

Scott Norman, Executive Vice President of Construction, talks about how demistrating compassion is an example of how our teams can deliver an exceptional customer experience.

In this Herzog Fast Track, Warren Hallam, Senior Vice President of Field Operations discusses how his team's passion for the customer turned a concernded community group in to supporters.

In this Herzog fast track, Troy Elbert, Senior Vice President of Quality Assurance and Rail Detection, discusses how learning to work together, asking for help, and giving help when needed makes us a more effective team.

Craigi Ebersold, Senior Vice President of Pursuits & Development describes how investing the time to listen and communicate aided in developing a structured intern program.

Deron Haptonstall, Vice President of Major Infrastructure, discusses how Power of the Team can have a positive impact on our partners and clients.