HFA Insights Podcast

HFA Retailer Round Up: Episode 33, The Multi-Touch Sales Phenomenon


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In the evolution of the customer journey how are you currently touching your customers?  In this episode, Ken Widger, Marketing Program Manager at MicroD will discuss how the customer journey has changed and how to keep your brand visible at every step of the way in this new journey.  You will learn what touch points are, how to utilize, measure and adjust them to keep your store top of mind when your customer is ready to buy.

www.myhfa.org

www.microdinc.com

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HFA Insights PodcastBy Home Furnishings Association