On this HFS Videocast, one of the authors— Rohan Kulkarni, Practice Leader - Healthcare and Life Sciences—talks at HFS about the HFS Horizons Report - Employee Benefits Administrators, 2023, which was

This report examines benefits administrators’ role in managing benefits for employers. We assessed and rated the service capabilities of 25 benefits administrators across dimensions addressing Why? What? How? And So What?

You can read this HFS Horizons Report at https://www.hfsresearch.com/research/hfs-horizons-employee-benefits-administrators-2023/