Is data protection actually still a big deal? We hear this question quite often. 

To answer it succinctly: YES. It is.   By the way, this episode is especially interesting if you look at your display while watching it: Daniel takes you through graphical representations and gives you advice on how to implement them. 

Video is Spotify exclusive, but we have all content on demand on our website. hospitalityindustry.club  

By the way: If you listen to Daniel, you will learn to love the topic of data protection! 

👉 Our expert on LinkedIn:

Daniel Johnson, Venza

👉 HIC auf LinkedIn & unsere Website

Dear hoteliers: This episode is just for you.  We know how hard it can be to choose the right providers. 

Not only do we know this firsthand, but we also see and hear it from our customers in opensmjle cosmos.  

That's why this episode is all the more important for you! 

Linda talks candidly about the challenges of finding the right providers as a hotelier. 

Obvious secret fact: the way of the whole process needs to be holistically considered and thought about.  With Linda's help, you'll get a new perspective on this topic. New approaches with as little effort as possible included.  So. Now I'll let our expert speak for herself.  

👉 Our expert on LinkedIn:

Linda Vallner, Protel

👉 HIC auf LinkedIn & unsere Website

Still not enough about digitalization and automation? Congratulations!    

Looking at the data and files around this podcast, there's a lot I need to clean up. But that's another topic.  Since it's not just us, but a lot of hoteliers, we invited an expert in this data field: Sandro.  

He will not only give you valuable tips and tricks, he'll also provide you with a guide on how to properly analyze and clean up your data. Specifically, he talks about guest segmentation, personalization and upselling. 

Don't believe it?  Well, listen to it for yourself!  

Enjoy the latest HIC Hotelcast episode.

Our expert on LinkedIn:

Sandro Christofori, Revinate

HIC auf LinkedIn & unsere Website

Yeah! Endlich wieder eine HIC Hotelcast Episode über Digitalisierung! Whooho! 

Dieses Mal allerdings über ein ganz besonderes Thema: Die digitale SITE inspection. Jap. Richtig gehört. Site Insepction in Digital.   

Game Changer für die Hotelbranche? Das entscheidet ihr am besten selbst.  

Viel Spaß mit dieser HIC Hotelcast Episode, powered by Duetto.

Our expert on LinkedIn:

Feray Ozcan, Allseated

HIC auf LinkedIn & unsere Website

Hands up, if you as a hotelier have an online presence in any form.  

I'll do an imaginary count and see... All hands up. Perfect!  

Then today's episode is just right for you. Our experts Estefania, André & Artem discuss strategies on how to get the most out of your online presence. And how to increase your sales at the same time.  Don't believe me? Okay.  

Then listen in for yourself!  

Enjoy this HIC Hotelcast episode, powered by Duetto.  

Our experts on LinkedIn:

Estefania Livi, Mirai

André Bressel, Hotelchamp

Artem Polishchuk, Koddi

HIC auf LinkedIn & unsere Website

I can't list as many challenges as we're currently facing in the hotel industry without writing an unnecessarily long intro.  

Therefore, I'll give the floor directly to Daniel. 

Our hospitality and marketing nerd gets to the heart of the problems and gets to the root of the solutions.   

What will everyday hotel life look like in the future? Digital only? Only offline? Maybe a mix of both or something completely different? 

How has the hospitality tech industry actually developed in recent years? And where to?  

Let's go, Daniel and Alex!  

Enjoy the latest HIC Hotelcast episode, powered by Allseated. By the way, you can also watch it as a video on Spotify.

Our experts on LinkedIn:

Daniel Zelling, HIC & opensmjle.

Alexander Schuster, HIC & opensmjle.

HIC auf LinkedIn & unsere Website

OTAs sind mächtig. Okay. Wissen wir. 

ABER mal so nebenbei: Wusstet ihr auch, dass wir alle von der Macht der OTA's profitieren können? 

Ne, ne?  

Und wie das geht? Eeeasy.  

Unsere Experten Doreen und Pontus erklären euch in der heutigen HIC Hotelcast Episode ganz genau und anhand von Beispielen, wie ihr von OTA's profitieren könnt.  

Übrigens: Sollte euch "nur hören" nicht genügen.. Auf unserer Website gibts auch ne Menge zum "hören und sehen" gleichzeitig. Okay. Wow. Sorry dafür- wir wollten lediglich auf unsere On Demand Video Inhalte aufmerksam machen.   Jetzt aber: Viel Spaß mit dieser HIC Hotelcast Folge.

Unsere Experten auf LinkedIn:

Pontus Berner, Berner+Becker Revenue Management

Doreen Leithold, Berner+Becker Revenue Management

HIC auf LinkedIn & unsere Website

Sustainability. 

A big topic that not only gives many hoteliers a headache, but sometimes also scares them! Where do I start? How do I approach it properly? Will it break my costs? Sometimes, however, you just have to get started and see where the journey takes you. We bring people on stage who are just starting this journey or are already in the middle of it. Sharing experiences. Learning from experiences. That is our motto!

Our experts on LinkedIn:

Our host on LinkedIn:

Lars von der Wettern, Singular Places

HIC on LinkedIn & our website

Do we need to talk about hotel operations again? Yup. We have to.

So, what's new in 2022? Why can't we get enough of this topic? And what needs to change asap? Our hotel pros will try to answer these questions and include buzz words like new work models, salaries, and 4-day weeks.

We put our operations experts Nastaran, Sebastian, and Markus together on a stage and let them discuss.  

The result? A looot of input on all things Operations. Questions, solutions, and advice are included as always.  

Enjoy today's HIC Hotelcast episode, live from Berlin and powered by Allseated.

Our expert on LinkedIn:

Nastaran Anjileli, Straiv by Code2Order

Sebastian Horn, LFPI Hotels Management Deutschland 

Markus Leu, SMARTments business

HIC on LinkedIn & our website

Any revenue management nerds and at the same time marketing experts out there? 👀

Yes? Great! 

So, this episode is for you and all the hoteliers hoteliers!  

On our CoCoBe Main Stage, Tini, Sophie, Deniel and Pontus discuss revenue management meets marketing and answer if that combo is the new dream team.  There is hardly any other industry with such a lack of employees as the hospitality industry, which is why our experts are going into the question "can one person do revenue management and marketing at the same time?   

The next 30 minutes are packed with exciting discussions and interesting questions from the audience.  

Enjoy the latest HIC Hotelcast episode, live from Berlin, powered by Allseated.

Our expert on LinkedIn:

Tini Diekmann, Hotel Oderberger

Sophie von Finck, SMARTments business

Deniel Frey, H-Hotels

Our host on LinkedIn:

Pontus Berner, berner+becker 

HIC on LinkedIn & our website