Bill transitioned from being an architect to a technology leader, making the crucial decision to stop designing and focus on teaching and implementing design tools after gaining early expertise in Revit (2004).At DLR Group, he evaluates technology investments using three key criteria: improving efficiency, enhancing quality, and enabling better design capabilities - projects must meet all three to be prioritized.The firm has a unique approach to R&D investment, with dedicated budgets and teams, unlike many AEC firms that invest minimally in innovation and technology development.His team follows a "20% automation rule" - aiming to automate 20% of routine work year-over-year, focusing on tasks like file archiving and project setup to free up time for more valuable activities.DLR Group uses a structured forum system to identify and prioritize technology needs, including sector-specific forums (like K-12, Cultural) and discipline forums (Architecture, Engineering), ensuring comprehensive input.Bill emphasizes gradual technology adoption using a "balloon analogy" - change is more effective when driven from within the organization rather than pushed from outside.The firm actively pursues partnerships with other companies to share technology development costs, as demonstrated by their collaboration on the space program module with Imaginit.Rather than focusing solely on computational design, DLR Group emphasizes machine learning and AI, with a strategy centered on collecting and grooming data for future predictive design capabilities.For smaller firms with limited resources, Bill recommends partnering with other firms to maximize technology investments and leverage shared development costs.A major challenge in implementing AI in the AEC industry is the complexity of data and the rare combination of data science and AEC expertise needed to effectively utilize it.