We Are Actuaries

High Performance, Human Leadership with Kriti Khullar


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What if the biggest obstacle standing between your team and great work isn't the work itself, it's uncertainty? Kriti Khullar shares this view and more leadership gems in this interview. 

Kriti is the Risk Intelligence Insights Lead at IAG, a recent graduate of the Guardian Actuarial Senior Leadership Program, and a working mum navigating all the complexity that comes with that. In this episode, we get into what genuinely effective actuarial leadership looks like - not the theoretical kind, but the kind you build through real mistakes and hard-won lessons. We cover trust and delegation, stakeholder management, removing obstacles for your team, and why providing context might be the most underrated leadership skill there is. Kriti is warm, honest, and specific, as she shares moments she's actually lived through. 

Key takeaways:

Reframe delegation. Your team will deliver 80% of what you'd do plus their own X factor, and that combination is often better than what you'd have produced alone.

Slow down before sharing work in progress. Be deliberate about who comes along the journey and when, because context sits in your head unless you deliberately share it.

Plan more. Build a year-ahead planner to map governance milestones and create buffers, so your team spends less time firefighting and more time doing quality work.

Share context. Shift from having the right answer to explaining the "why". Once people understand the broader objective and constraints, they make better decisions independently.

Over-communicate. Especially when rebuilding a relationship after a period of change, because alignment gaps are almost always context gaps. Here's the question I'd leave you with: where in your work right now is someone doing a task without really understanding why it matters, and what would change if they did? - 

Connect with Kriti on LinkedIn.

Connect with Julia on LinkedIn.  

Read Julia’s leadership development books written especially for actuaries:

  • For new and aspiring managers: "Aspiring Actuarial Leaders: The Modern Manager’s Toolkit"
  • For new and aspiring senior leaders: "Senior Leadership: An Essential Guide for Actuaries"


We are featured in the Top 15 Actuary Podcasts here on Feedspot.

Thank you for listening to the We Are Actuaries podcast. Connect with Julia and Guardian Actuarial on LinkedIn. For more interviews and articles, visit our website.

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We Are ActuariesBy Julia Lessing