Dr. Duan Jackson from the California State University Office of the Chancellor discusses the evolution of her role as director of student advising initiatives in which she oversees advising and career services, new student orientation, and learning support. Duan highlights the importance of collaboration among California's higher education institutions, including the University of California, California State University, community colleges, and independent institutions through the CAL-CAAN conference, which focuses on student equity, belonging, AI in education, and transfer initiatives.

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