Once upon a time, people had limited options for exchanging information with one another. With new digital tools to communicate and access content it’s probably hard for people today to imagine a world where you could only communicate by actually talking directly to another person, face to face or via telephone.

In this weeks episode, Marty Mace, a master technician with over 20 years of automotive expertise in vehicle diagnostics and shop management, joins us to take a look at what does effective communication inside a digital shop look like, ways that your workforce can communicate faster and become more cost-effective, and the best practices to increasing shop productivity.