Smile, eye contact, touch, hug, empathy, perspective take, get behind their eyes, relive their moments in time. Give them so much love and care that they feel comfortable elaborating about their life story.
Example questions (in order):
What are you passionate about?
Why are you passionate about that?
What are some problems you face in that passion?
Have you tried these solutions?
Do you have brothers and sisters?
Where is your family from?