In this episode of Primo Perspective, we talk about mistakes in healthcare. We start with the story from this summer of an Arizona toddler who was pronounced dead but sent to the morgue yet miraculously awoke. The crew then moves to the how hospitals operate and react to mistakes made in the course of care. #PrimoPerspective #HIPcast with Kristen and Lorie.

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In this episode of HIPcast, Dr. Melissa Koehler, gives us a preview of the AHIMA26 Conference. As an AHIMA Program Committee member, she discusses the incredible education and networking opportunities on tap for AHIMA26 in San Antonio coming up in September. We also talk about the power of volunteering on the AHIMA Program Committee. #HIPcast with Shannan and Seth.

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In this episode of Primo Perspective, we continue the crossover episodes with HIPcast to answer patient’s questions. Today’s first question from Sam asks the team why we have to fill out the same paperwork each time we go to the doctor. This conversation led to the second question of the day about prior authorization and the rights you have as a patient in the healthcare process. #PrimoPerspective with Kristen and Lorie and #HIPcast Shannan and Seth.

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In this episode of HIPcast, we have a crossover episode with Primo Perspective to answer a patient’s question. Today’s question from John, asks about receiving an EOB months after service and why that is. The team discusses the process from the provider side and the payor side to help our patients understand why it seems complicated, what their rights are as a patient and the best way to manage their encounter level charges. #HIPcast with Shannan and Seth. #PrimoPerspective with Kristen and Lorie.

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In this episode of Primo Perspective, we talk about the recent healthcare fraud takedowns. The crew then moves into general healthcare scams that continue to plague the industry and the patient population. Healthcare is a prime target for fraudsters and scammers, and we all have a part in helping fight it. #PrimoPerspective #HIPcast with Kristen and Lorie.

Primo Perspective is brought to you by AirMap

In this episode of HIPcast, Veronica Richardson joins us to talk about the fun that is the False Claims Act. We learn new things about this area of compliance along with the components of a Corporate Integrity Agreement. Join us for this great conversation in the compliance side of the health information profession. #HIPcast with Shannan and Seth.

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In this episode of Primo Perspective, we talk about vacation and the need to renew yourself. Healthcare people carry stress, and leaders need to know it’s ok to take time away. Employers also need to ensure their teams are spending time away. #PrimoPerspective #HIPcast with Kristen and Lorie.

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In this episode of HIPcast, we are introduced to the candidates for AHIMA President-Elect in the 2026 elections. The candidates as shown in the video are Daniel Utech and Elizabeth Delahoussaye. We encourage all AHIMA members to learn more about the candidates and participate in the election. More info can be found on the election through AHIMA’s website. #HIPcast with Shannan and Seth.

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In this episode of Primo Perspective, Lorie has Vickie Humphreys with her as a guest today to talk about her journey into the HI Profession from the patient’s perspective. Vickie discusses the importance of networking as a student and young professional to make inroads into the profession. We look forward to having Kristen back when she returns from celebrating a big birthday. #PrimoPerspective #HIPcast with Kristen and Lorie.

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In this episode of HIPcast, Harv Sanders joins the gang to talk about the CFO’s perspective on HI. We dive into a great conversation on the challenges within healthcare and in rural health. Rhea Medical is leading the way for critical access hospitals across the US, and this conversation is great insight for all. #HIPcast with Shannan and Seth.

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