In this episode of the Tango Tango podcast, host Lloyd Knight welcomes Ross Dickman, CEO of Hire Heroes USA. Ross shares his journey from West Point to Army aviation, flying AH-64 Apaches with the 1st Cavalry Division, and deploying to Camp Taji, Iraq. He reflects on lessons from the cockpit, an aide-de-camp tour at the Army Safety Center, and a return to West Point as a TAC officer—experiences that shaped how he leads and how he thinks about life after service.

Now leading Hire Heroes USA, Ross focuses on employment as the foundation of post-service well-being. He talks about practical tools: clear, targeted resumes, mock interviews with real hiring managers, technology that keeps people in the process, and a push toward skills-based hiring, along with the power of partnerships and volunteers, and why providing free, lifetime career support to veterans and military spouses still drives his mission today.

Jump into the conversation:

(00:00) Intro

(00:51) Ross Dickman’s background as veteran leader

(03:33) Childhood in a dedicated army family

(05:56) Overcoming challenges at West Point Academy

(12:44) Deciding on a long-term military career

(16:27) Training experiences in flight school and Apaches

(26:11) Career growth and responsibilities at Fort Hood

(30:01) West Point’s role in leadership development

(32:10) Lessons from civilian job search struggles

(37:35) Starting a career with Hire Heroes

(40:19) How Hire Heroes impacts veteran employment

(45:56) Daily leadership responsibilities at Hire Heroes

(49:09) Meeting the Secretary of Veterans Affairs

(51:25) Future goals for veteran career support

Additional Links & Resources:

• Learn more about Tango Tango: https://supplychainnow.com/program/tango-tango 
• Learn more about our hosts: https://supplychainnow.com/about 
• Connect with Lloyd Knight: https://www.linkedin.com/in/lloydknight
• Connect with Ross Dickman: https://www.linkedin.com/in/rossdickman 
• Learn more about Hire Heroes USA: https://www.hireheroesusa.com 
• Learn more about Supply Chain Now: https://supplychainnow.com
• Work with us! Download Supply Chain Now’s Media Kit: https://bit.ly/3XH6OVk

Tango Tango is proudly sponsored by Supply Chain Now. For additional information, please visit our dedicated show page at: https://supplychainnow.com/hire-heroes-usa-supporting-military-transition-1tt11