IM Landscape Growth Podcast

Hiring Landscapers? Jill Odom Says If They Bring a Pocket Knife, They Might Be a Keeper


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"You can teach someone how to install pavers, but you can’t teach integrity. Either they have it, or they don’t.” — Jill Odom 

Resources Mentioned in This Episode:
  • Local Roots Landscaping – Pittsburgh-based company known for a strong employee-first culture.
  • Loving Landscaping – Known for engaging and humorous LinkedIn content.
  • Drost Landscape – Great example of high-quality project photography.
  • Subjectline.com – Free tool to optimize email subject lines.
  • Jay Schwedelson – Marketing expert specializing in email engagement.
  • Fat Matt’s Rib Shack (Atlanta, GA) – One of Rob’s must-visit restaurants.
Topics Discussed:

[00:00] Introduction to Jill Odom
Rob Murray welcomes Jill Odom, a content expert in the green industry, and discusses her background in landscaping journalism.

[02:15] Jill’s Journey in the Green Industry
Jill shares how she entered the landscaping world, the openness of industry professionals, and her passion for storytelling.

[04:18] The Pocket Knife Hiring Philosophy
Jill explains why carrying a pocket knife can indicate a great hire and how it reflects problem-solving skills and a willingness to help.

[04:37] The Biggest Growth Constraints in Landscaping Businesses
Jill outlines the three biggest roadblocks businesses face at different growth stages: lack of processes, hiring struggles, and cultural erosion.

[07:25] Hiring for Culture vs. Experience
Rob and Jill discuss why businesses should prioritize hiring for attitude and training for skills rather than focusing on experience alone.

[11:56] Success Stories in Scaling Right
Jill shares an example of a landscaping company in Georgia that doubled in size while maintaining transparency and a strong culture.

[17:22] Content Marketing for Landscaping Businesses
Jill explains how landscapers can use content marketing to position themselves as industry experts and attract more leads.

[21:56] Real Companies Excelling in Hiring & Marketing
Jill highlights companies like Local Roots Landscaping and Loving Landscaping, who stand out in company culture and marketing strategy.

[24:47] The Power of Authentic Photography in Marketing
Rob and Jill discuss why stock photography hurts brand credibility and why landscapers should invest in real project photography.

[26:38] Defining Business Success & Celebrating Wins
Jill emphasizes the importance of defining success beyond revenue and why celebrating achievements keeps entrepreneurs motivated.

[29:26] Aligning Business Goals with Personal Rewards
Rob shares insights on setting business goals with a personal reward system to maintain motivation and long-term vision.

[31:17] The Pocket Knife as a Hiring Indicator
Jill recounts a hiring anecdote where carrying a pocket knife signals practical thinking and a team-oriented mindset.

[32:24] Marketing Expert Recommendation
Jill recommends Jay Schwedelson as a go-to resource for marketing insights, email subject line strategies, and industry trends.

[34:06] Closing Thoughts & Final Takeaways
Rob and Jill summarize the key lessons from the discussion, emphasizing hiring strategies, training, and defining success.

Actionable Key Takeaways:
  • Formalize Your Processes Early – Small businesses often hit a ceiling because they don’t document and streamline their workflows.
  • Hire for Culture, Train for Skill – Finding employees with the right mindset is more important than hiring for experience.
  • Invest in Training & Development – Continuous training ensures long-term employee success and retention.
  • Maintain Company Culture as You Scale – Large companies risk losing their identity; keeping core values intact is crucial.
  • Be a Resource, Not Just a Sales Pitch – Content marketing should educate and build trust before selling.
  • Ditch Stock Photos – Use real photos of your team and projects to build credibility.
  • Define Success & Celebrate Wins – Entrepreneurs should have clear goals and rewards for achieving them.
  • Use Smart Email Marketing Strategies – Tools like Subjectline.com can improve open rates and engagement.
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IM Landscape Growth PodcastBy Intrigue Media