Make the first 90 days successful for you and your new employee

As soon as the offer is accepted.

 

* Get the Offer Letter Signed and start any pre-employment tasks

* Get a Voided Check for Direct Deposit

* If in the US get the w4 and i9 paperwork out of the way

* Order a pre-employee drug and background test

* Order any needed hardware and licenses for the new employee

* Have your plan together for where and what hours they will work

*

In the days before the start date

* Set the new Employee up on all your systems

* Assign a buddy to the new hire and have that buddy reach out with contact information as soon as possible

* Send out a "Welcome Aboard" email to the staff

* Arrange for a Friday Afternoon visit before the start date to meet the team

* Set up the outlook contact list with helpful aliases and phone numbers

* Add the new hire to any recurring huddles and meetings so that it is already on the calendar.

* Have any swag or uniforms ready

* Get any insurance or Company Vehicles lined up

* Schedule "onboarding" meetings with team members to spread the load and build relationships

* The Perfect Service Ticket

* The PTO Process

* VoiceMail Setup and Phone Training

* Org Chart Review and insider information on the company

* Print out helpful information for the new person

* Phone Lists

* Company Holidays

* Employee Manual

* Helpful URL's

* Company Acronyms

 

Tips:

Avoid "Radio Silence"  - keep in communication with your new hire.

First Impressions Count - get new equipment if you can

Add them to the "staff" or all hands email alias so they have your announcement email in their inbox on day 1

Program the welcome message into your digital signage or welcome sign

Try to get them working on any online coursework BEFORE their start date

 

 

On the First Day

* Make sure the workspace is ready to go and arrive early before the new hire.

* If possible by the team lunch and encourage a group lunch

* Put their name on the welcome board

* Walk them through the office and re-introduce them to everyone

* Have 80% of their day planned out and a goal for the 1st day or week

* Share Company Stories especially ones that highlight core values

* Have all passwords and accounts written down for them

 

Tips:

Smile

Slow Down - everything you know about your company and service doesn't need to come out on day one.

Listen - let them talk and really listen

If possible bring them into the office even if they are going to be a remote employee

Have them work with your "A" players first - first impressions count

Share something personal (not too personal) with them to start building rapport

 

First 90 days

 

 

What they should be able to do

*

By 30 days

* Learn the tools

* Become Familiar with the Culture

* Complete at least one small independent project or be working service tickets

* Achieve a small goal

*

By 60 Days

* Complete a bigger Project or be able to support the customer base.

* Take on some longer term responsibilities - measure with your metrics

* Become fully engaged in the company rhythms - huddles, meetings and metrics

*

By 90 Days