120: His Journey From Banquet Waiter To Executive VP of Operations for Walt Disney World® Resort

Lee Cockerell is the former Executive Vice President of operations for Walt Disney World® Resort. As the senior operating executive for 10 years, Lee led a team of 40,000 Cast Members (Disney Employees) and was responsible for the operations of 20 resort hotels, four theme parks, two water parks, a shopping and entertainment village, and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.

Today we learn about the path Lee took from working as a banquet waiter at Hilton Hotels to serving as the Executive Vice President of Operations for Walt Disney World® Resort.

In This Episode, You Will Learn:

How Lee was able to work his way from being a banquet waiter for Hilton to Executive VP of Operations for Walt Disney World® Resort

The two reasons Lee was able to continuously get ahead in life

Lee’s valuable perspective on post-secondary education

The 3 Key Lessons Lee learned from his 10+ years at Disney

Why everyone is in the Entertainment Business

The role that story plays in Disney’s training process

Resources Discussed

BOOK: Creating Magic: 10 Common Sense Leadership Strategies From a Life at Disney

BOOK: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

BOOK: Time Mangement Magic: How To Get More Done Every Day and Move From Surviving To Thriving

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Visit http://www.movingmillennials.com/120 for complete show notes, to download The Manifesto, and to receive your free ebook, 'The Millennial Mentors: Volume 1'.