On this episode of HITea With Grace, we’re brewing up an inspiring conversation with Tiffany Goralczyk - nurse leader, MSN, RN, CNL, and Director of Clinical Solutions at Elemeno Health. Tiffany joins Grace to spill the tea on how microlearning is changing the game for healthcare teams - creating faster, smarter, and more meaningful ways to support clinicians right where they work.

From the bedside to the boardroom, Tiffany’s career journey is proof that when nurses and clinicians lead, innovation follows. She opens up about how her frontline experiences shaped her approach to designing technology that truly listens to caregivers and how real-world feedback fuels better digital solutions.

Together, Grace and Tiffany dive into the power of bite-sized learning, why traditional training often misses the mark, and how microlearning helps healthcare organizations build competence and confidence across their teams. Tiffany shares what it takes to roll out technology that actually sticks, how to measure success beyond adoption rates, and why creating a culture of learning matters just as much as the tools themselves.

They also explore the softer side of leadership: what drives Tiffany, how she overcomes challenges, and her heartfelt advice for women pursuing careers in healthcare and health IT. As always, Grace keeps things real with a little laughter, a lot of heart, and a shared love of tea.

So grab your mug, take a sip, and join us for a thoughtful conversation about empowering the frontline, humanizing technology, and leading with purpose - one microlearning moment at a time.

I’m excited to welcome Kelsey Powell, VP of Strategy & Operations at Vital, to the podcast! We dive into the challenges and opportunities of patient communication in healthcare and how leaders can make the experience feel more like retail or hospitality while staying true to patient trust and privacy.

In this conversation, you’ll hear about:

Kelsey also shared her leadership habits, her approach to self-care, and the mentors who helped shape her career. And yes, she brought her tea and mug story along for the ride!

In this special episode of HITea, our host Grace Vinton sits down with John Lynn, founder of Healthcare IT Today. John is one of the most well-connected male allies in the healthcare technology industry and an insightful media leader and community builder.

In their final moments at the Civitas Conference, Grace and John gather around the mic to unpack the latest trends shaping the future of Health Information Exchanges (HIEs). From TEFCA momentum and the rise of QHINs, to the renewed focus on patient matching, identity management, and social data integration, they explore how the next era of interoperability is taking shape.

Far from fading away, HIEs are morphing - adapting their business models, expanding their value, and proving that the heartbeat of local healthcare data is alive and well.

Grab your cup - it’s time to spill the tea on the evolving world of interoperability! ☕

In this special live episode from the Civitas Conference, Grace sits down with Dr. Jan Lee, CEO of the Delaware Health Information Network (DHIN “DIN”), the nation’s first live statewide health information exchange.

Together, they explore how real-time clinical data sharing is transforming care in Delaware and setting the standard for interoperability across the country. Jan shares her inspiring career journey from clinician to health IT leader, the innovations driving DHIN’s success, and how better data sharing is helping reduce costs, eliminate unnecessary tests, and improve patient outcomes.

Tune in to hear what trends and ideas are sparking change at Civitas, what’s next for HIEs nationwide, and Jan’s advice for the next generation of health technology leaders.

Grab your cup - this is one conversation you won’t want to miss. ☕

In this episode, recorded live at the Civitas Conference, Grace sits down with Susan Clark and Laura Young, the dynamic leaders behind Converge Health, to talk about one of healthcare’s most persistent challenges — the last mile of interoperability.

From data gaps that quietly impact patient care, to the realities of implementing frameworks like FHIR and TEFCA, Susan and Laura share their insights on how to move beyond buzzwords toward true, usable data exchange at the point of care. They also explore the powerful role patients are beginning to play in driving interoperability forward and what innovations may reshape the landscape in the next five years.

Whether you’re a health IT professional, a data evangelist, or simply curious about how healthcare information actually connects behind the scenes, this conversation delivers equal parts wisdom and inspiration — Civitas-style.

Grab your cup and tune in — it’s time to spill the tea on interoperability’s last mile! ☕

I’m thrilled to welcome Jamie Hill-Walters, CRCR, Chief Customer Officer at Janus Health, to HITea With Grace. We spill the tea on what’s really changing in RCM and how leaders can modernize with empathy and measurable results.

In this episode, Jamie shares:

Listen now and be sure to connect with Jamie!

This week, I sat down with Holly Taylor, General Manager of Strategic Partnerships at Lucem Health, to talk about her career journey, patient advocacy, and how AI is reshaping early detection of type 1 diabetes.

What you’ll learn in this conversation:

Holly also shared her tea mug story and what drives her to make a difference in healthcare. You won’t want to miss this one!

On this episode of HITea, I had the privilege of sitting down with Pam Russek, COO of P-n-T Data Corp, for a powerful conversation on leadership, innovation, and the future of healthcare IT.

Pam opened up about her career journey across payer and vendor roles, why she came out of retirement to lead again, and how she’s helping drive transformation in prior authorization and healthcare data integration.

Key insights from our chat:

The latest trends in prior authorization innovation and how AI and APIs are shaping efficiency as well as why secure, integrated healthcare data is the next frontier for better care delivery.

What inspired Pam to return from retirement and why a smaller, nimble health IT company was the right fit.

Her reflections on mentorship, leadership clarity, and progress for women in Health IT.

Pam also shared her favorite clear tea mug - and the story behind it - as a reminder of the importance of clarity in communication and leadership.

Tune in to learn more about Pam's vision for the future of healthcare technology!

On today’s episode of HITea With Grace, I’m joined by Deepti Sharma, SVP of Product Management at HSBlox.

The conversation dives into:

From shaping innovation to inspiring the next generation of technologists, Deepti’s journey offers powerful insights into what it takes to lead at the intersection of tech, business, and healthcare!

In this summer special episode of HITea, I’m honored to welcome Jolie Ritzo, MPH, CEO of Civitas Networks for Health. Together, we explore the 2025 landscape of the health information exchange (HIE) market, uncovering both the challenges and exciting opportunities for networks working at the intersection of health care, public health, and community.

Jolie shares how Civitas members are moving beyond the technical aspects of interoperability to focus on what happens after the data moves—turning shared information into shared accountability and real solutions. We also dive into this year’s Civitas Annual Conference theme, the power of place-based partnerships, and why now is the moment to strengthen regional networks that bridge data with on-the-ground action.

From rural health coalitions to large statewide HIEs, Jolie’s perspective is rich with examples of innovation, systems change, and relationship-building—and she shares personal insights on what drives her mission in healthcare IT leadership.

And yes, of course we get to know the tea she’s sipping and the story behind her mug.

Want to connect with innovators, leaders, and changemakers across healthcare, public health, and community? Join us at the Civitas Networks for Health Annual Conference in Anaheim, California, September 28–30, 2025. Don’t miss the chance to network, learn, and be part of shaping the future of health data and partnerships.

Register now: https://www.civitasforhealth.org/annualconference2025