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Hiten Shah: dodging death traps at KissMetrics, FYI, and more
Welcome to another Antifragile episode. Joining us today is Hiten Shah. Hiten started multiple SaaS companies since 2005 and is an active advisor and investor. He is a co-founder of Product Habits, Crazy Egg and FYI.
The conversation is very basic: if there is a problem, how are we going to deal with it
Talking about challenges, there is nothing more monumental for Hiten than the lawsuit that the company had to deal with. Hiten shares how he and his co-founder were able to work together alongside with their lawyers in solving the problem.
You have to be objective of what do you need to make the business successful
Hiten talks about the importance of getting past emotions in solving problems. He also warns about false beliefs and false positives which most founders fall into. Founders must be objective in knowing what they need for the business to move forward and be successful. We then get an overview about Draft Send and FYI and how they solve the real problem in the document space.
Episode Quotes
"The conversation is very basic, if there is a problem, how are we going to deal with it"
"The best thing you can do is have a plan and have milestones and execute towards the plan"
"Whatever strategies I have they all have to do with getting past emotion"
"My companies are not my babies. That's not how I think about them. I am not attached to them in that way"
"We usually know the answer to our problems too"
"You have to be objective of what do we need to make this business successful"
"If you're not happy, figure out why you're not happy and just solve it"
Listen to Learn
00:25 Getting to know Hiten Shah
05:29 Hiten's make-it-or-break-it moments, lawsuit story
12:01 Going forward and solving the problem
18:20 How Hiten developed his problem solving skill?
20:31 Defining clear goals & strategies, and implementation
25:23 Overcoming emotions in problem solving
27:41 Who gave you the most valuable advice?
29:25 Learning from experience, false beliefs and false positives
35:45 The problem in the document space, overview about FYI
37:55 Determining false positives, importance of being objective
40:37 Rapid Fire Questions
42:34 Links and Announcements
View all episodes
By Esteban ReyesWelcome to another Antifragile episode. Joining us today is Hiten Shah. Hiten started multiple SaaS companies since 2005 and is an active advisor and investor. He is a co-founder of Product Habits, Crazy Egg and FYI.
The conversation is very basic: if there is a problem, how are we going to deal with it
Talking about challenges, there is nothing more monumental for Hiten than the lawsuit that the company had to deal with. Hiten shares how he and his co-founder were able to work together alongside with their lawyers in solving the problem.
You have to be objective of what do you need to make the business successful
Hiten talks about the importance of getting past emotions in solving problems. He also warns about false beliefs and false positives which most founders fall into. Founders must be objective in knowing what they need for the business to move forward and be successful. We then get an overview about Draft Send and FYI and how they solve the real problem in the document space.
Episode Quotes
"The conversation is very basic, if there is a problem, how are we going to deal with it"
"The best thing you can do is have a plan and have milestones and execute towards the plan"
"Whatever strategies I have they all have to do with getting past emotion"
"My companies are not my babies. That's not how I think about them. I am not attached to them in that way"
"We usually know the answer to our problems too"
"You have to be objective of what do we need to make this business successful"
"If you're not happy, figure out why you're not happy and just solve it"
Listen to Learn
00:25 Getting to know Hiten Shah
05:29 Hiten's make-it-or-break-it moments, lawsuit story
12:01 Going forward and solving the problem
18:20 How Hiten developed his problem solving skill?
20:31 Defining clear goals & strategies, and implementation
25:23 Overcoming emotions in problem solving
27:41 Who gave you the most valuable advice?
29:25 Learning from experience, false beliefs and false positives
35:45 The problem in the document space, overview about FYI
37:55 Determining false positives, importance of being objective
40:37 Rapid Fire Questions
42:34 Links and Announcements