Today on HITshow:

Are we really set up to care for people after the visit? From urgent care to employer benefits to post-acute care, there are a lot of moving pieces. Experity teams up with Amazon Pharmacy to turn urgent care prescriptions into in-visit orders with home delivery. Nomi Health and Henry Ford Health try a different way to pay for care with direct employer contracting and zero-dollar deductibles. We're tracking highlights from seven health systems that are actually moving the needle on physician recruitment and retention. A new OIG report reveals nursing homes failed to report 43% of serious falls that sent residents to the hospital. And we close with a Bright Spot about workforce innovation—how one company is helping get clinicians to the bedside faster by shrinking the hiring and credentialing slog.

HOST: RHONDA BROOKS | CO-HOST: STEVE DAILY

???? Urgent Care & Convenience — Nate Collier

Experity is integrating Amazon Pharmacy right into the urgent care visit, so patients can order prescriptions before leaving the exam room with automatic discounts applied and same-day or 1-2 day delivery in most markets. The integration aims to reduce abandoned prescriptions, cut "where's my script?" calls, and meet consumer expectations for a retail-like experience.

???? Direct Employer Contracting — Logan Stokes

In Michigan, Henry Ford Health and Nomi Health are partnering to offer direct employer contracting for self-insured companies. Employees get zero-dollar deductibles and copays when using Henry Ford's network, no surprise bills, and clearer pricing. For employers, it's a way to offer richer benefits while working directly with a specific system instead of only through traditional carrier products.

???? Physician Recruitment & Retention — Teresa Vaughn

The AMA looked at seven health systems seeing real gains in physician recruitment and retention. Four themes kept surfacing: real pipelines with local residencies and medical schools; structured mentorship and leadership development; less administrative friction through scribes and EHR support; and well-being as design, not perks—rethinking schedules and coverage models so well-being is how the work itself is structured.

???? Nursing Home Reporting — Xavier Banks

A new Office of Inspector General report found nursing homes failed to report 43% of falls with major injury and hospitalization among Medicare residents. Under-reporting was more common in for-profit, chain, and larger facilities. Hospital and health-system leaders should use their own readmission and ED bounce-back data to judge post-acute partners instead of relying solely on star ratings.

Bright Spot:

Axuall is shrinking the credentialing gap so clinicians can get to the bedside faster by creating a portable, verified credential wallet. Verify education, licenses, certifications, and work history once, keep it current, and reuse that verified data across multiple employers and roles instead of starting from zero every time. Jalen Cross reports.

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