A couple of weeks ago, a disturbed young man got onto the metro train in Vancouver and began acting erratically and shouting and cursing. As people in the car began moving away from him, one woman did the opposite. A seventy-year old woman moved toward the man and reached out her hand and gently held his hand. She just gently put her hand in his. The man immediately calmed down, and then, sitting on the floor, began to cry. Then after a little while, he got off the train saying only, “Thanks, Grandma.”