Why do IT departments and business strategies often drift apart? In the conclusion of this special "reverse" episode, Elise Luyckx (interviewed by Edzo Botjes) argues that organizations are networks of people—"dots on a map"—that must move together. Elise explains her shift toward Enterprise Design and why she now focuses on facilitation to bridge the gap between C-level strategy and technical execution.

What you will learn:

* The "Dots on a Map" metaphor for organizational connection.

* Why the "service provider" mindset is dangerous for IT.

* How workshops and Lego Serious Play create safe spaces for strategic change.