John lost £9,000 in a scam involving a fake refund before realizing it was fraud. Scammers used remote access to exploit him, highlighting the importance of immediate action if you suspect a scam—disconnect your computer, contact your bank, and check for malware. Ransomware can spread through malicious emails, so use reliable antivirus software like Avast and stay vigilant with email security. Sharing scam awareness with family and friends can help prevent similar losses. John’s experience underscores the need for proactive protection and regular updates to safeguard against evolving cyber threats.