Climbing the retail career ladder can feel like a maze — but most coaches won’t give you the map.

Kate Sargent, founder of KJS Career Coaching & Consulting and former People leader at Allbirds, The Citizenry, Method, and The North Face, cuts through the noise with blunt, actionable advice.

In this episode, she unpacks how to make smart career moves, position yourself for recognition, and future-proof your skills — whether you’re leading a store team or eyeing the executive suite.