Jenn Kligmann is one of 32 full‑time Downtown Ambassadors, part of a program operated by the Downtown Alliance that focuses on safety, cleanliness, outreach and community support. And the numbers reflect the program’s growing impact: last year alone, ambassadors assisted nearly 7,000 visitors, picked up 6,400 bags of trash, connected people to more than 14,000 resources, and walked 83,000 miles — roughly the distance of circling the Earth three times.