Hope @Work

Talent acquisition was one of the first HR technologies to truly embrace AI. But it has arguably become a problem. Employers are using AI to filter out applicants, while the applicants are using AI to generate new resumes that perfectly match the job description they are applying for. Most of us would agree, this isn’t working.

Dara Brenner, Chief Product Officer at Employ, has thoughts on the topic. Her portfolio of talent solutions helps to move assessments and simulations up in the funnel, while using AI to scale them so qualified candidates don’t get lost in the shuffle. She also highlights the challenges and opportunities with skills-based hiring, and the need to add some friction back in the hiring process. Anyone who has had a bad experience looking for a job needs to listen to this episode. 

While AI is the topic of the hour, Jim Knittel believes that coaching has the potential to be the biggest differentiator in the success of organizations. As founder of Ascend Performance Group, Jim has spent decades deciphering the psychological signals that individuals and organizations need to pay attention to in order to develop high performing teams. And despite the promise of what AI will bring in the future, it will never be able to replicate the active listening, emotional intelligence, intuition and lived experience of human to human interaction. This is an engaging conversation you will not want to miss.

AI is so much more than a technology implementation challenge. As AI becomes ubiquitous and starts to fulfill the grandiose promises that have been made by its creators, the systems and structures we operate in will need to be transformed. After all, organizations were purposefully designed for functional silos that no longer work in an AI-native enterprise. In her new book Hyperadaptive: Rewiring the Enterprise to Become AI-Native, Melissa Reeve takes us back to the start of management theory, through the messy middle and on to the 9 dimensions of a new model of architecture at work. Listen to this informative podcast to learn how to gain the adjacent competencies and durable skills needed to adapt to the future of work.

In this episode of Hope @Work, I sit down with Blake Cason: professional rock climber, coach, and founder of Pivot Wellness.  Blake brings a unique perspective shaped by time on mountains and in meetings, including previous work with the World Health Organization in Africa and her current work coaching high performing teams. We discuss her philosophy of “getting to the next edge,” why curiosity is a muscle worth building, and how team dynamics can unlock performance in ways most organizations overlook. If you’ve ever felt overwhelmed by the size of the climb ahead, this conversation offers a practical (and powerful) way forward.

In this episode, Marcus engages in a thought-provoking conversation with Aoife O'Brien, founder of "Happier at Work." Aoife shares her journey from the corporate world to creating a framework for thriving talent, inspired by her own experiences with workplace culture and leadership. They delve into the importance of psychological safety, the evolving role of AI in the workplace, and the pervasive nature of imposter syndrome. Join them as they explore how to foster environments where individuals can truly excel and find fulfillment in their work. And be sure to pick up her new book Thriving Talent, which is already on the Irish Times Bestsellers list!

What if you could increase innovation by 48% or boost

In this episode of Hope @Work, I sit down with Mimi Nicklin, one of the

You’ll walk away with practical, actionable ways to build empathy starting immediately, including an understanding of why listening may be the most underdeveloped leadership skill today.

While recent headlines highlight layoffs at large companies like UPS, Amazon and Intel, far less attention is paid to the employees who remain.  Fiona Jamison, VP of Research and People Analytics at People Results shares research and insight into the often overlooked “survivor”

Most people settle for unfulfilled potential, but in this episode,

In this new season of the Hope @Work Podcast, Marcus Mossberger speaks with Lindsey Caplan about what he believes is the biggest challenge in every organization: communication. Lindsey is a screenwriter-turned-organizational psychologist who helps companies like Shell, Airtable, GE, and CrowdStrike influence at scale. As the founder of The Gathering Effect, she works with HR, Comms, and business leaders to design group experiences that don’t just inform—but actually move people. With 20 years of experience across Hollywood, Silicon Valley, and global consulting, Lindsey blends storytelling, behavioral science, and adult learning to spark behavior change, build buy-in, and create lasting engagement. Her work has been featured in Fast Company and Talent Management Magazine, and she’s spoken at over 50 events on the power of one-to-many influence. Her forthcoming book explores what it really takes to move a room—whether you're leading a training, a town hall, or a transformation.

Want to significantly improve the impact of your Town Halls, All-Hands Meetings and other forms of corporate communication? Then this is the episode for you.