The Ritz-Carlton Hotel chain is synonymous with excellence and luxury. But did you ever wonder who is behind it? It wasn’t Mr. Ritz. And it wasn’t Mr. Carlton. His name is Horst Schulze. Horst is 85 years-old, and still going strong. A highly sought-after keynote speaker, he's the author of "Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise."

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