Claire Dearden talks to Lynsey, who is Dispensary Manager & Homecare Lead. Lynsey's role is to give operational oversight of the Pharmacy team within the Hospital, including supporting staff with advice, supervision and mentoring in all aspects of work. She authors policies and Standard Operating Procedures, ensuring these are adhered to. Lynsey leads on projects, chairs meetings and implements change across the Pharmacy department. (8m 28s)

Lynsey Chaddock - Dispensary Manager & Homecare Lead, Haywood Hospital Midlands Partnership University NHS Foundation Trust

Claire Dearden - Chief Pharmaceutical Officer’s and Specialist Pharmacy Service National Pharmacy Technician Fellow