Redefining the purpose of Pineapple Sessions, this episode features Skip Harless (General Manager) and Rachel Nelezen (Human Resource Coordinator) from The Hilton Madison Monona Terrace. They talk about hope and a servant heart in the midst of the chaos and unknown-ness of Coronavirus and this COVID-19 pandemic. They give amazing advice, thoughts and reflections worth the time of anyone in our incredible hospitality industry.