Welcome to this week's episode of Dine & Dish featuring Ami Alexander, Managing Partner at Barrel Aged Hospitality.

Most hospitality conversations focus on concept development, branding, design, and positioning. But the reality is that concepts rarely fail on paper—they fail after opening, when operations, leadership, team culture, and execution determine whether a business succeeds or quietly underperforms.

With more than 20 years of experience leading hospitality operations for some of the world's most recognized brands, including Hakkasan Group, NoMad, Freehand, Montage International, Pendry Hotels, and Virgin Hotels, Ami shares what really happens behind the scenes of successful hospitality businesses.