After every guest, Taylor follows up with a recap to process and break down the biggest takeaways. This is the Hot Wash on Justin Capaul's visit.

Taylor has known Justin for 3 to 4 years, and every time they talk, he learns something new. Here are the highlights that stuck with him most.

First, the power of reviewing the tape. Just like in the Rusty episode, Taylor comes back to the value of going back and reviewing your calls, your performance, even your everyday life. We can lie to ourselves about how well we're doing, but the tape doesn't lie. The real question is: are you willing to learn?

Second, Justin's mayday call. On one of his first calls as a battalion chief, Justin had a downed firefighter and a mayday come across the radio. Instead of letting it break him, he reevaluated, thought through the situation, and moved on. Then he reviewed the tape and found ways to do it better next time. Make a mistake once, that's okay. The people who grow are the ones willing to take the feedback and change.

Third, how you react after a mistake is everything. Taylor shares a small, relatable story about sitting in the wrong spot at his son's soccer practice and then reliving the embarrassment over and over. Replaying a negative moment does nothing but hurt you. He ties it to NFL kickers who miss one kick and then miss the next two or three because they let it weigh on them. Encounter the situation, learn from it, and move on.

Fourth, having many irons in the fire. Between Bat3, 2nd Due, his work at Taylor'd Systems, and his family, Justin has a lot going on. That's the mark of people who serve their community at the highest level.

And finally, going headfirst into everything, even the negative feedback. Justin performs in front of hundreds at FDIC and thousands more online, and he doesn't let the 1% of negative comments stop him. Most people are deterred by one question: what will people think? Taylor's driving question is different: will I be upset later if I don't do this? If the answer is yes, he does it anyway. Justin lives that same way.

We appreciate Justin for everything he brings to the table, his company, his family, and his community.

Until next time, stay sharp and stay resilient.

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