In this episode, Hannah Robinson from James Ford Design talks with Liam Gullis to explore the expanding opportunities for interactive online experiences, and what they mean for the built environment.

As digital tools become central to how infrastructure projects communicate, the challenge is no longer adopting new tech, but understanding how it can genuinely improve community engagement.

With recent examples, they discuss how features including layered GIS mapping, audiovisual explainers and dynamic information hubs help people navigate complex proposals—while considering how these tools complementthe traditional methods still essential for meaningful consultation.