When I met Bill Stanton he was on point to make sure more than 100,000 LED fixtures were selected, ordered, manufactured, shipped and delivered to more than 240 public schools in greater Tampa FL. Not only was the job big, but it had to happen fast. Bill knew his business and, with a handful of others, got that job done. In this episode, Bill and I talk about how a kid from Long Island learned to bridge electricians' and executives' worlds to get them on the same page. Here are a few ahh-ha! moments I had, along the way:   

4:39 - Blue jeans in the boardroom work when you do the math.

7:32 - Balancing customer and supplier objectives often get both what they need, but less than both hoped.

16:55 - Customers see certain pieces of the puzzle but might need educated on other pieces. That doesn't mean pressured. It means showing them a different way to think about their situation.

26:13 - One project, different returns on investment - such as the CFO and the maintenance crew.

34:57 - Framing trade-offs in the context of a supra-ordinate goal or objective, such as protecting the customer relationship.

41:53 and on - Math is math but do you have all the variables in your formula?

50:01 - How to not burn a bridge, even if it took nearly two years to cross it!