Welcome to Grow with Technology, where the cutting edge of innovation meets the real world. In today’s episode, Ben Bard and Jessica take us straight into the heart of the blue-collar workforce—imagine a plumber stuck in rush hour traffic, juggling calls, jobs, and paperwork, all while trying to keep the business running. But what happens when artificial intelligence steps in? Drawing on a fascinating article by Richard Butler Jr., our hosts explore how AI-powered voice assistants aren’t just answering phones—they’re booking jobs, sending invoices, and turning downtime behind the wheel into profit.

This conversation dives into two revealing case studies: a mid-sized New York plumbing company overwhelmed by calls, and a solo California operator using voice commands to run his entire business on the move. But it’s not all smooth sailing—Ben Bard and Jessica break down the human and technical challenges, from integrating AI into old-school systems to building customer trust and safeguarding sensitive data.

Looking ahead, the episode peeks into a future where smart homes schedule their own repairs, the lines between human and machine blur, and both tradespeople and homeowners are pressed to ask: who’s really in control? Strap in for a lively and insightful discussion about work, technology, and the road ahead—literally!