What does it really take to turn a struggling downtown into a vibrant, diverse, and connected economic engine? In this episode of The Disruption Lab, we sit down with the leader who helped Kansas City pull off one of the most dramatic urban turnarounds in America.

Discover the inside story of how Kansas City’s downtown went from urban blight to boom town—including the pivotal role of the streetcar, public-private partnerships, and a relentless focus on data and community connectivity. We talk candidly about the biggest challenges, the risks that paid off, and why building a truly inclusive city is about more than just flashy development.

You’ll learn:

The early decisions and “aha moments” that changed Kansas City’s trajectory

Why transit, like the downtown streetcar, was a game-changer for investment and culture

How connecting neighborhoods fuels growth, diversity, and resilience

The surprising data strategies used to prove impact and secure support

What it takes to keep a city moving forward—despite resistance and generational change

If you’re curious about what’s possible in city-building, want to understand how to measure real impact, or simply love stories of people betting big on their hometown, this episode is for you.

Hit play to find out how Kansas City’s downtown comeback happened—and what your city can learn from it.