Hector sits down with Aaron Reiter, Managing Partner at InterProse, to challenge everything you thought you knew about debt collection. With a background in communication, sales, and psychology, Aaron shares how he unexpectedly found purpose in an industry often overlooked—or even misunderstood. Discover how InterProse uses education, technology, and empathy to support family-owned businesses and drive revenue recovery without compromising integrity. If you're looking for hidden profit levers in your business, or ways to scale with compassion, this conversation is one you won’t want to miss.

Chapters:

• 00:00:00 - Meet Aaron Reiter & Discover the Unexpected World of Debt Collection
• 00:00:42 - From Broadcast Journalism to the Frontlines of Financial Recovery
• 00:01:36 - What Most People Get Wrong About Collections
• 00:02:51 - Debunking Debt Collection Myths
• 00:04:08 - A New Era: Smarter, Softer Collections
• 00:06:13 - Why Debt Recovery Matters More Than You Think
• 00:08:58 - Innovating in One of the Most Regulated Industries in the U.S.
• 00:19:30 - Why Self-Service Isn’t Just for Retail Anymore
• 00:21:21 - How AI is Reshaping the Way We Recover Debt
• 00:24:32 - Final Insights & How to Connect with Aaron

Links And Resources:

• InterProse Website
• Aaron on LinkedIn
• Amplafy Media
• Hector Santiesteban on LinkedIn
• Hector Santiesteban on Twitter

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