<p>Sheira Schlair, MD, MS, talks about how to get ready to listen, the elements of active listening including non-verbal cues, the five stages of active listening and the major mistakes in listening.</p>

Sheira Schlair, MD, MS, talks about how to get ready to listen, the elements of active listening including non-verbal cues, the five stages of active listening and the major mistakes in listening.

How Active Listening Improves the Patient and Clinician Experience

Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

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How Active Listening Improves the Patient and Clinician Experience

How Active Listening Improves the Patient and Clinician Experience