What does real transformation look like when AI becomes a core part of how organisations operate and how do leaders embrace that change without introducing new risks?

In this episode of Risk Reimagined: How Actuaries lead transformational change without losing control, Steve is joined by Jennifer Jaben, a transformation leader with deep actuarial roots, to explore how technology and AI are reshaping business models across insurance and financial services. The conversation goes beyond incremental improvements to examine what it takes to redesign organisations in a way that is both innovative and resilient.

Together, they discuss why actuaries are uniquely positioned to lead this shift, how talent and mindset shape successful transformation, and where the real risks lie, whether from moving too slowly or adopting AI without the right governance. This episode offers a practical, risk-aware perspective on how leaders can rethink transformation in the age of AI while maintaining control, trust and long-term value.

Mixed & Edited by Next Day Podcast

[email protected]